Ban Anoulak
Cultural Preservation Village
Privacy Policy
Ban Anoulak Cultural Preservation Village (hereafter referred to as “Ban Anoulak”, “we”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.
Information We Collect:
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Name, email address, phone number (when you contact or book with us)
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Browsing data through cookies (e.g. IP address, browser type)
How We Use Your Information:
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To respond to enquiries or booking requests
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To improve our website and services
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To send updates (with your consent)
Data Protection:
We store your data securely and do not share it with third parties, unless required by law or to complete a requested service (e.g. booking partners).
Your Rights:
You may request access, correction, or deletion of your personal information by contacting us at:
+8562055004665
Accessibility Statement
Ban Anoulak Cultural Preservation Village is committed to ensuring digital accessibility and inclusion for all visitors. We strive to provide a welcoming and meaningful experience for everyone, including those with disabilities.
Our Commitments:
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Making our website accessible and easy to navigate
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Providing alternative contact methods for booking or enquiries
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Offering physical assistance at our site when needed
Need Assistance?
If you encounter any accessibility barriers, please contact us. We will do our best to accommodate your needs.
+8562055004665
Terms & Conditions
Last updated: 15 June 2025
These Terms & Conditions govern your use of our website and services at Ban Anoulak Cultural Preservation Village.
1. Use of Website
By accessing our site, you agree not to misuse the content or attempt unauthorised access.
2. Bookings and Participation
All bookings must be confirmed in advance. We reserve the right to modify or cancel activities due to weather, safety, or unforeseen circumstances.
3. Intellectual Property
All content, including images and text, is the property of Ban Anoulak unless otherwise stated. Reproduction is prohibited without permission.
4. Liability
We are not responsible for loss, injury, or damages during visits, unless caused by proven negligence.
5. Refund Policy
At Ban Anoulak Cultural Preservation Village, we deeply value the time and preparation of our local community members, artisans, and staff. All bookings, once confirmed, are considered final and non-refundable.
Non-Refundable Terms:
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All payments made for tours, workshops, meals, or any other services are non-refundable under any circumstances.
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This includes cancellations due to change of plans, weather conditions, personal reasons, or travel delays.
Why Non-Refundable?
Our cultural experiences involve careful preparation by villagers and traditional performers. Resources are arranged specifically for your visit, and cancellations impact the local livelihoods that rely on these bookings.
Rescheduling Option:
We understand emergencies may happen. While payments are non-refundable, we may offer rescheduling depending on availability. Please contact us at least 48 hours before your original booking time.